All tours are subject to minimum numbers. Lakeland Wanaka reserves the right to cancel or postpone trips at its sole discretion or will refund your purchase price if cancelled or postponed by us. All prices are listed in New Zealand dollars (NZD) and are inclusive of GST. Unless otherwise specified, prices are valid from 1 October 2019 until 30 September 2020 and may change without notice.
Christmas Day – we operate on Christmas Day depending on demand but a surcharge will be charged on all tickets.
Lakeland Wanaka reserves the right to cancel or amend any tour due to river/water/weather conditions or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund. No-shows or cancellations within 24 hours of departure are non-refundable.
Upon purchase of your ticket via the Lakeland Wanaka website, confirmation of your order will be emailed to you within 24 hours. Your details will also be stored on our system, if you lose your ticket we can locate this via your booking information ie email, name or contact number.
We, our directions and employees will not be liable to you in contract, tort (including negligence), breach of legislative requirements, damage to property, personal injury, disability, illness or death suffered by your or any other person as a result of the use of the equipment or in connection with any tours or other services provided or any act/omission of any person. If for any reason we do become liable to you or any other person for any reason including contract, tort (including negligence), breach of legislative requirements, damage to property, personal injury, our total liability is limited to the fees you have paid to us for the use of equipment and provisions of the tours or services to you.
You and any other person using the equipment or participating in any tours/services with you must sign this acknowledgement, waiver/release form before you may participate in any tours or services.